Tips from Jan
Some customers make you money and some cost you money.
Here’s how I uncovered our most profitable customers and grew my business with themread more
How many times have customers not paid your invoices by the due date? Don’t get mad…
Use these simple, proven tips to get paid and keep calm, relaxed and stress-freeread more
I started my small business with zero business knowledge. I think most small business owners do.
I learnt everything I needed to know from other successful business owners. I went to their seminars, I read their books and sometimes I had one as a personal coach.read more
Why do so many of us provide products or services to customers but then feel that asking of payment is too embarrassing?
If we don’t get paid, we might just as well have opened the window and thrown out the dollar bills.read more
Speaking to customers on the ‘phone is a really good way to build positive relationships with them – after all, if people like you, they pay you.
But here’s where email can be much more effective than a ‘phone callread more
Collecting overdue and unpaid invoices can be a challenge.
But with the right collection strategies in place, getting customers to pay on time gets easier (and dare I say more enjoyable!)read more
In my small business we learnt how to use a friendly reminder email to our best advantage when we were chasing invoices for payment.
We found email could be a really helpful tool and we used it to make things really clear for our customers.read more
Overdue Invoices? Top collection tip: get people to like you…they will pay you!
These collection tips have been proven to get invoices paid on time, every time without upsetting your customersread more
Hate making collections calls because you don’t know what to say? Think you might upset your customer?
Here’s the perfect collection call script for small business owners, proven to get invoices paid without upsetting your customers.read more
Not much can happen without cash flowing in your business.
Here’s an easy, proven accounts receivable system to get invoices paid on time, every time, even with zero collections training.read more